Information We Collect
We collect information you choose to provide when you request a quote, call us, submit a form, or communicate with our team. This may include your name, phone number, pickup ZIP code, vehicle year, make, model, condition, mileage, title status, photos or notes you provide, and any other information you send to us.
We may also collect basic website usage information automatically, such as your device type, browser, IP address, pages viewed, approximate location, referral source, ad campaign data, and interactions with our forms or buttons.
How We Use Information
- To review your vehicle details and provide a cash offer.
- To call, text, or email you about your quote request, pickup, paperwork, or payment.
- To schedule towing, dispatch pickup partners, and complete the vehicle purchase process.
- To operate, personalize, secure, and improve our website and customer experience.
- To measure advertising performance and understand which campaigns generate quote requests.
- To comply with legal, tax, recordkeeping, fraud-prevention, and safety obligations.
Cookies and Tracking
We use cookies, pixels, tags, analytics tools, and similar technologies to help the website function, remember preferences, understand visitor behavior, measure advertising performance, and show more relevant offers. These technologies may collect device identifiers, IP address, browser data, pages visited, click activity, and campaign information.
You can control cookies through your browser settings. Some browsers and devices also offer privacy signals or controls that may limit certain tracking technologies. If you block cookies, some website features may not work as intended.
Sharing and Disclosure
We may share information with service providers and business partners that help us operate this website, submit leads to our CRM, manage calls and messages, schedule pickup, process quote requests, provide analytics, support advertising, prevent fraud, and maintain security. These parties receive information only as needed to perform their services.
We may also disclose information if required by law, legal process, vehicle-transfer requirements, safety concerns, fraud prevention, or to protect our rights and the rights of our customers.
Categories of Personal Information
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, phone number, ZIP code, IP address, device identifiers. | Quote follow-up, pickup scheduling, security, analytics. |
| Vehicle Information | Year, make, model, condition, mileage, title status, notes, photos. | Vehicle valuation, pickup planning, paperwork support. |
| Internet Activity | Pages viewed, button clicks, form interactions, referral source. | Website improvement, advertising measurement, troubleshooting. |
| Commercial Information | Quote request, pickup status, payment-related records. | Completing the transaction and maintaining business records. |
U.S. State Privacy Rights
Depending on where you live, state privacy laws may give you rights to request access to personal information, request correction, request deletion, receive a copy of certain information, opt out of certain targeted advertising or sharing, or appeal a denied privacy request.
California residents may also have rights under the California Consumer Privacy Act, as amended, including the right to know, delete, correct, opt out of sale or sharing, and limit certain uses of sensitive personal information where applicable. We do not knowingly collect sensitive personal information through the quote form unless you choose to include it in a free-text message.
We do not knowingly sell personal information for money. Some analytics or advertising technologies may be considered a "share" or "targeted advertising" activity under certain state laws. You may contact us using the information below to make a privacy request or ask about opt-out options.
Calls, Texts, and Consent
By submitting your phone number, you authorize Cash For Cars and our service partners to contact you about your vehicle quote, pickup, and related services. Message and data rates may apply. Consent is not a condition of purchase where prohibited by law.
Data Retention and Security
We keep information for as long as reasonably needed for the purposes described in this policy, including quote follow-up, transaction records, legal compliance, fraud prevention, analytics, and business operations. We use reasonable administrative, technical, and organizational safeguards designed to protect information submitted through the website.
Children's Privacy
Our website and services are intended for adults selling vehicles. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, please contact us so we can review and delete it where appropriate.
Your Choices
- You may request access, correction, or deletion of information you provided.
- You may ask us to stop marketing follow-up where applicable.
- You may disable or clear cookies in your browser settings.
- You may contact us to ask about opt-out options related to advertising or analytics technologies.
Updates to This Policy
We may update this policy from time to time. If we make changes, we will update the effective date on this page. Continued use of the website after an update means the current version applies.
Contact Us
For privacy questions or requests, call (954) 408-4674 or return to the quote form and send us a message. Please include enough information for us to identify and respond to your request.